Purpose:

This SAP provides guidelines for Quality Assurance functions. Quality Assurance functions are to evaluate system effectiveness and regard for established SAP’s, guidelines, and standards of care.

Policy:

At the completion of every EMS call the AIC will ensure completion of digital PPCR by the end of the AIC’s shift.

The digital PPCR will then be reviewed by the QA/QI committee for its completion, quality of care provided, and protocol compliance. Any discrepancies will be handled with QA/QI notes to the individual members on that call. The provider(s) shall make the necessary corrections on their next shift.

In addition to the Peer Review, the Chief of EMS Operations will review Pre-Hospital Patient Care Reports every month on the following incidents:

n Patient or public complaint

n Death on the scene

n Death in transit

n Vehicle extrication incidents

n Any case of inappropriate action by a heath care provider

n Any instance of medication error or receipt of inappropriate orders

n Use of Aeromedical Services

If appropriate, the review will be forwarded to the Chief of Fire and Rescue and/or Operating Medical Director for further evaluation and/or action.

The Operating Medical Director will conduct an incident review several times during the year in addition to this policy to focus on the following incidents:

n Helicopter incidents

n Attempted or Successful Resuscitations

n Incidents as deemed necessary by the Chief of EMS Operation